Shipping & Handling
Do you offer worldwide shipping, and what are the associated shipping fees?
Absolutely - we ship worldwide. We provide all customers with USPS Shipping, complete with tracking. Our aim is to make your experience simple and efficient - just the way we like it.
NOTE: Please be aware that due to recent Covid-19 events, there may be occasional delays in shipping which are outside of our control.
What are your shipping and processing times?
Standard Shipping Times
United States: 7 - 15 business days
Canada: 7 - 15 business days
Europe: 7 - 15 business days
Oceania: 7- 15 business days
Latin America: 30+ business Days
Processing Times
After placing an order, please allow 1-2 business days for processing before shipment. Please note that we do not dispatch orders on weekends.
Where can I find my tracking number?
Once your items have been shipped, you should automatically receive an email notification from the system containing your tracking number.
If you haven't received this notification or if the tracking number is not functional, no need to worry. Reach out to us, and we'll promptly assist you!
For more detailed assistance, feel free to contact us via email at sale@sokois.com, and we'll gladly assist you further!
Unexpected Delays
On rare occasions, delivery may take longer than the standard shipping times mentioned above. Many of these delays are due to international customs processing, which is beyond our control. If your package takes longer than expected to arrive, please get in touch with us, and we'll work with you to resolve any issues.